RFhost reserves the right
to change this Policy any time, so please, check this
page at least once a month or when in doubt. RFhost strives
to provide the best possible service to all our customers,
but we will not tolerate any unlawful activity or abuse
on our servers. We respect freedom of speech and expression
unless it is harmful to others. These brief guidelines
are imposed to protect you, other RFhost customers and
us against such harm.
Payment Policies, Fees, Refunds and Terms of Agreement:
Full payment is required before any hosting service is
rendered, which includes renewals. All payment-due notices
will be sent by electronic mail. No bills or invoices
will be sent by postal mail or fax. Prepayment is due
each each year following the date the account was established.
Billing will continue until you cancel your hosting account.
You may cancel at anytime. As a policy, we do not offer
credits or refunds for hosting time already expended.
We do give refunds for
full months unused, should you want to cancel prepaid
service. If you decide to cancel after prepayment, you
will not receive a refund for the current month in use
(We do not give partial months refunds). If you have prepaid
and received a multi-month discount, upon cancellation
we will figure the refund retroactively withdrawing the
discount back to the start date of the contract. This
will result in paying full undiscounted price for the
months used and refunding the balance. This only applies
to cancellation by the client. If cancellation is done
by RFhost due to restrictions violation, there will be
no refund. RFhost will only allow for the discount if
cancellation is not the fault of the client, as determined
by RFhost. All monetary transactions are in $US dollars.
Additional features can be added at any time. Monthly
feature prices are not prorated. RFhost reserves the right
to change prices at any time.
You may cancel at anytime. To cancel your account, please
contact Customer Service at sales@RFhost.com. Notification
of cancellation must be received at least five business
days prior to your cycle date, with the cycle date being
the day of the month you sign up, in order to avoid charges
in full for the next cycle. It is the Clients Responsibility
to secure email confirmation from RFhost that account
has been cancelled. If the client has not yet received
email confirmation of account cancellation, then the account
remains active, and you will continue to be invoiced.
If Client has a balance
due at the time of cancellation, this balance must be
paid in full. Cancellation does not absolve Client of
any outstanding financial obligations.
30 Day Money Back Guarantee:
If for any reason during the first 30 days of establishing
a account with RFhost you are not satisfied for any reason
we will refund any and all payments made to RFhost. To
receive a refund please send a email to sales@RFhost.com
indicating you wish to cancel your account.
You agree to use all RFhost services and facilities at
your own risk. RFhost specifically disclaims all warranties
of merchantability and fitness for a particular purpose.
In no event shall RFhost be liable for any loss, or loss
of data, or other commercial damage, including but not
limited to special, incidental, consequential or other
damages. Customer agrees that it shall defend, indemnify,
save and hold RFhost harmless from any and all demands,
liabilities, losses, costs and claims, including reasonable
attorney's fees asserted against RFhost, its agents, its
customers, officers and employees, that may arise or result
from any service provided or performed or agreed to be
performed or any product sold by customer, it's agents,
employees or assigns. Customer agrees to defend, indemnify
and hold harmless RFhost against liabilities arising out
(1) any injury to person
or property caused by any products sold or otherwise distributed
in connection with RFhost's server;
(2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party;
(3) copyright infringement and
(4) any defective products sold to customer from RFhost's
RFhost shall be the sole
judge of what violates this Policy.
RFhost is committed to a zero-tolerance, anti-Spamming
policy. Under this policy, we prohibit Spam, or any unsolicited
commercial email, from being sent either: Over the RFhost
network, by customers or any other users of the RFhost
network (including customers' customers); AND/OR over
ANY network- if the message sent advertises or mentions
a site hosted on the RFhost server.
We react quickly and seriously
to violations, and we further reserve the right to terminate
the services, without prior notice, of any customer disregarding
this policy. Sending unsolicited commercial email (a.k.a.
"spam"), cross-posting messages to a large number
of usenet groups, posting obscene or threatening messages
while using or referring to an RFhost email address or
web site URL is prohibited. The use of RFhost servers
as a mail drop for responses to activities described above
is also prohibited. Accounts canceled due to spam will
be billed a "clean up" fee of $500.
If you have any complaints
or comments regarding Spam on our network, please direct
them via email to abuse@RFhost.com.
All services provided by RFhost may be used for lawful
purposes only. Transmission, storage, or presentation
of any information, data or material in violation of any
United States Federal, State or City law is prohibited.
This includes, but is not limited to: copyrighted material,
trademark, intellectual property, material we judge to
be threatening or obscene, or material protected by trade
secret and other statute without proper authorization.
The subscriber agrees to indemnify and hold harmless RFhost
from any claims resulting from the use of the service
which damages the subscriber or any other party.
Pornography and sex-related
merchandising is prohibited on all RFhost servers. This
includes sites that may infer sexual content, or links
to adult content elsewhere. RFhost will be the sole arbiter
in determining violations of this provision.
Also prohibited are sites
that promote any illegal activity or present content that
may be damaging to RFhost servers or any other server
on the internet. Links to such materials are also prohibited.
Examples of unacceptable
content or links:
Hacker programs or archives
RFhost does not host sites
of its competitors or web pages promoting sites of its
Any illegal activity,
including adult content, links to adult content web sites,
spamming or hacking will result in your site being shut
down and all your files deleted without warning.
RFhost will be the sole
arbiter as to what constitutes a violation of this provision.
RFhost may not be the source, intermediary, or destination
address involved in the transmission of any unsolicited
email, email bombs, hate email, or any mass email. Your
email account may not be referenced as originator, intermediary,
or reply-to address of such email. We consider mass email
any email message sent to more than 25 email addresses
or more than 10 news groups.
CGI Scripts Policy:
Each account comes with its own cgi-bin. You are free
to use any CGI scripts you wish, however we reserve the
right to disable any CGI script that effects normal server
operation or service to other RFhost customers. You will
be notified in 24 hours about offending cgi script. No
chat room or similar scripts allowed.
note: the following scripts
have been found to consume cpu resources compromising
the servers performance and are not allowed at RFhost.
-UltimateBBS (all versions)
-Ikonboard (all versions)
RFhost does not allow cgi based chat rooms as they use
an excessive amount of server resources however Java based
chat rooms are allowed.
RFhost allows for very generous traffic, and most sites
never exceed 500MB per month, unless they offer shareware,
sound, video, image and multimedia archives, are mirror
sites or any site whose primary purpose is file distribution.
RFhost customers are discouraged from storing any files
that cause excessive traffic on RFhost servers. Please
contact the RFhost Technical Support team for more information.
Again, 99% of the sites do not fall into this category
and never reach our traffic limits.
We reserve the right to
refuse service to anyone for any reason not prohibited
by law. Also we reserve the right to terminate service
to any customer for any reason not prohibited by law.
Any deliberate attempt
to cause damage to RFhost or any other Internet servers
will result in immediate account deactivation without
prior notice. No refund is given in this case.
All account plans come
with a predetermined amount of traffic allowance. We monitor
all accounts and bill either $2.50 or $2.00 (depending
on plan) per each gigabyte of traffic exceeded. You will
NOT be charged for transfer that you use beyond our generous
data transfer limits without prior notification. You can
monitor your transfer at anytime in your Control Panel.
Regular server backups
are created however backup's are still the sole responsability
of the user and we can not be held responsible in any
way for loss of data.